Question 1

What are credits and how do they work?

Accepted Answer

Credits are the currency used to generate AI videos on Seedance 2.0. Once you purchase credits, they are added to your account and can be used at any time. One-time purchase credits never expire.

Question 2

What is the difference between one-time purchase and subscription plans?

Accepted Answer

One-time purchase credits have lifetime validity — buy once and use them whenever you want with no recurring charges. Subscription plans (monthly or yearly) provide a set number of credits each billing cycle, along with additional perks like no watermark, cloud storage, commercial license (yearly plans), and priority support.

Question 3

Can I try Seedance 2.0 for free before purchasing?

Accepted Answer

Yes! New users receive free credits upon signing up, allowing you to experience the full power of Seedance 2.0 AI video generation before making any purchase.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as other popular payment methods. All transactions are processed securely.

Question 5

Can I upgrade or change my plan later?

Accepted Answer

Absolutely. You can upgrade your subscription plan at any time. When you upgrade, the remaining value of your current plan is prorated toward the new plan. You can also purchase additional one-time credit packs alongside an active subscription.

Question 6

Do unused credits roll over to the next month?

Accepted Answer

For one-time purchases, credits never expire and stay in your account forever. For subscription plans, unused credits from the current billing cycle do not roll over to the next cycle, so we recommend choosing a plan that matches your usage.

Question 7

What is the refund policy?

Accepted Answer

We offer a refund within 7 days of purchase if you have not used your credits. Please visit our Refund Policy page or contact our support team for details.

Question 8

Do yearly plans include a commercial license?

Accepted Answer

Yes. All yearly subscription plans include a commercial license, which grants you unrestricted usage rights for the videos you generate. One-time and monthly plans do not include a commercial license.

Question 9

How many videos can I generate with my credits?

Accepted Answer

The credit cost per video depends on the video duration and features selected. For example, the Starter pack (1,000 credits) can generate over a hundred videos. You can preview the estimated credit cost before each generation.

Question 10

Can I cancel my subscription at any time?

Accepted Answer

Yes. You can cancel your monthly or yearly subscription at any time. After cancellation, you will retain access to your plan's benefits until the end of the current billing period. No further charges will be made.

Simple, Transparent Pricing

Basic

Premium

Pro

Frequently Asked Questions

Credit Packages